Groups.io Help

Here are a couple of ideas that may help you if you’re not receiving all of the groups.io digests or can’t post.  In both cases, you need to log into the web interface for groups.io then look at the GMCC group (if you subscribe to more than one group).  Click on your account (upper right corner drop down box). 

1.  Click on the “Bounces” option on the left.  This will give you a report of the number of times that your email has been bounced.  After a certain number of times that your email system has rejected incoming mail from groups.io, they’ll give up and assume that the email is invalid.  Check to make sure that your email is correct.  Also, sometimes groups.io is identified by one of the automated spam filters (like spambot) and all email from it is blocked by your email server.  This is usually fixed within hours, but if a GMCC digest was sent during that time, you’ll never see it, even in the “junk” folder.

2.  If you send something to the group using your email program, check the “login” tab at the left top.  Again, check to make sure that the email address is correct.  If you sometimes use a different address (such as k0guz@arrl.net) on your email, click on the “advanced settings for email” at the bottom of the groups.io login page and enter that alias.  If you don’t, and you send an email from “xyzabc@gmail.com” but have a return address of “xyzabc@arrl.net” then groups.io may assume you’re trying to spam the system and block your input.

3.  The @arrl.net forwarding service usually works but I’m sure that they have some pretty good filters to get rid of spam email; to make sure that it doesn’t discard your GMCC digests, use your real email, not @arrl.net.

4.  Finally, if all else fails, you can use the web interface to groups.io to send your message to the group.

Hope this helps.

72’s de Steve, K0GUZ